The Elimu+ blog · Forum notes

They came for knowledge first: what 39 caregivers taught us at our first forum

Twenty-four feedback slips, three panellists, a room that filled slowly and 23 caregivers who put their names down for savings groups. What our first monthly forum at DCI Likoni CDC showed us, in numbers and in their own words.

On Wednesday 28 October 2026, thirty-nine caregivers came to DCI Likoni CDC for the first Elimu+ forum. We expected to teach. Mostly, we listened, and what we heard changed our plans for the next one.

Registration opened at 1:00 pm and the programme began at 2:00 pm, as planned. At 1:00 pm there were fewer than five people in the room. By the middle of the afternoon all 39 registered caregivers had arrived, and the room stayed warm and engaged until we closed at 4:30 pm. Two of them were men, none were youth, and some had never attended an Elimu+ training before. That mix was the point: the forum is open to anyone who has been trained and is interested, whatever the state of their business.

39caregivers registered
24feedback slips returned
23asked to join savings groups
3caregivers on the panel
Infographic: the day at a glance, from registration at 1:00 pm to the close at 4:30 pm, with nine sessions and the speed introductions marked as the favourite
Infographic: the day at a glance, from registration at 1:00 pm to the close at 4:30 pm, with nine sessions and the speed introductions marked as the favourite

What they asked for: knowledge first, capital second

On arrival every caregiver was handed a slip with two questions: what do you want from this forum, and what is the biggest challenge in your business? Twenty-four slips came back. Reading them together was the most useful hour of our week.

What caregivers wanted from the forum

Number of the 24 slips that asked for each. A slip can ask for more than one thing.

Training or education16
Money or capital10
Training and capital together4

Two in three slips asked for training, which is what the CDC Director had hoped to hear. Her message to the room was plain: take the opportunity to learn, because the knowledge is certain and funding may not come. The caregivers received it warmly. Still, ten slips asked for money, so expectations about funding are real, and we will keep saying honestly what Elimu+ and the CDC can and cannot promise.

The biggest challenge, in their words

Number of slips that named each challenge as the biggest one.

Capital8
Low sales or lost customers6
Equipment: oven, thermos, salon tools4
Rain3
"No profit at all"2

"Mvua ikinyesha mboga hupotea."

When it rains, the vegetables spoil. A caregiver, on her biggest challenge.

Insight: "capital" usually means something more specific

Behind the word capital were an oven, a thermos so a cake seller can also sell coffee, a set of salon tools, a power backup. The discussion on the day added causes no slip mentioned: power cuts that spoil a nail technician's work in progress, high tomato prices, and a food seller whose sales fall when schools are closed. A specific need can be planned for. A vague one cannot. We are compiling an equipment and power list from the slips and the discussion. It is a list to consider with the CDC and partners, and not a promise of funding.

"Pay yourself", but from profit

Three caregivers sat on the panel: a cake seller new to Elimu+, a trader who sells cake, eggs and smokies from a trolley, and a small grocer selling bananas, soap and cake. Both panellists who had completed Elimu+ training said the same thing, more than once: the one thing they now do differently is pay themselves. Hearing that from two people in their own words is the clearest sign from the day that the training changes behaviour.

A question from the floor then showed where the idea needs finishing. A trader buys stock worth KES 2,000 but sells only KES 1,000 worth by the end of the day. What should she do? The room suggested taking part of the margin as a salary and recouping it later. That points the right way, but it leaves out fixed costs and restocking. Here is the fuller logic, with invented numbers for one day:

StepWhat to doIllustrative amount (KES)
1. Count what you soldSales for the day, cash and mobile money1,000
2. Take out the cost of what you soldOnly the items that left the shelf, not the whole KES 2,000 of stock700
3. Put back money for restockingThis is the KES 700 above, kept aside to buy the same stock again(kept aside)
4. Take out your share of the day's fixed costsTransport, charcoal, power, licence, shared across the days you trade120
5. What is left is realised profitPay yourself a salary from this, not from stock you have not yet sold180
Infographic: a worked example of paying yourself from profit. KES 1,000 sales, minus KES 700 cost of items sold, minus KES 120 fixed costs, leaves KES 180 realised profit. Invented numbers.
Infographic: a worked example of paying yourself from profit. KES 1,000 sales, minus KES 700 cost of items sold, minus KES 120 fixed costs, leaves KES 180 realised profit. Invented numbers.

Unsold stock is not a loss: here KES 1,300 of it is still on the shelf and will sell. What matters is the cost of the items that were sold, the share of fixed costs for the day, and putting back the money for restocking before any salary is paid. These amounts are an illustration and not a real trader's figures. The free Uchumi wa Bidhaa calculator helps a trader work this out for her own products, and it is the second half of "pay yourself" that we will teach hands-on at the next forum.

The favourite session had nobody selling anything

Speed introductions were the session caregivers enjoyed most: three rounds of two minutes, one minute each, using two lines, "I sell" and "I am looking for". Nobody sold to anyone this time, but the room was loud with possibility. Clothes sellers and salon traders were the two largest groups on the register, and traders in the same line face the same suppliers and customers, so they are natural partners for shared buying, referrals and swapping tips.

"Jinsi ya kutunza biashara isife."

How to keep a business from dying. A caregiver, on what she wants to learn.

At the next forum each caregiver will fill in an "I sell / I am looking for" card (Nauza / Natafuta) at registration, so that needs and offers can be matched, and traders in the same line can sit together for one round.

23 of 39 want to save together

Two caregivers spoke about the value of saving inside the structure that the CDC's Savings Group Ministry has set up, and announced that groups will be formed. Twenty-three caregivers wrote their names down to join.

Interest in joining a savings group

Share of the 39 registered caregivers who marked their name.

59%
23 of 39

Savings groups usually work best with about 15 to 20 members who meet weekly, so this is enough interest for one or two groups. They will start only when leaders, materials and a meeting rhythm are ready, and not before.

These savings groups are run by the CDC, and they are separate from the Elimu+ SACCO we are still planning. Weekly savings meetings could also answer something else we heard.

"Let us meet every week"

When we asked how often caregivers wanted to meet, the answer came back at once: weekly. Some of that was the excitement of a good afternoon, and weekly forums would be hard for a host CDC and a small team to sustain, so the forum stays monthly. We still take the request seriously. It tells us caregivers want more contact and more practical help than a monthly rhythm gives, and savings groups and trade partnerships can partly meet that need between forums.

What we got wrong, and what we will change

An honest forum report has a column for this. These are the lessons, and what we are doing about each.

What we sawWhat we are changing
The room filled slowly, so the welcome and the panel reached a small audience at firstOpen with activities people can join at any time, and move the panel, savings update and Director's talk to after about 3:00 pm
Slips came in all afternoon, too late to shape the dayCollect slips at registration and tally them in the first hour
Records were named as the biggest shared problem, but the session only introduced itA hands-on records clinic and a simple daily sales handbook at the next forum
Toddlers, about 10 to 15 of them, were a handful for caregivers looking after themA children's corner with minders and simple learning activities, planned as a standard part of every forum
Registers did not record which Elimu+ training each person attendedRecord training attended, what each caregiver sells and what she is looking for

What happens next

  • Next forum, end of November 2026. The date will be communicated to partner organisations and past participants. Its focus is the records clinic and the second half of "pay yourself".
  • Savings groups. The CDC and its Savings Group Ministry will call everyone who put their name down and hold a separate launch meeting once leaders and materials are in place.
  • No forum in December. We will rest, and see you in the new year.
Infographic: the first forum on one page, with 39 registered, 27 with a business, 24 slips, 3 panellists, 10 to 15 toddlers, training 16 and capital 10 on the slips, and 23 of 39 (59 percent) wanting savings groups
Infographic: the first forum on one page, with 39 registered, 27 with a business, 24 slips, 3 panellists, 10 to 15 toddlers, training 16 and capital 10 on the slips, and 23 of 39 (59 percent) wanting savings groups

A note on the numbers

Attendance of 39 comes from the registration sheets. Twenty-seven caregivers listed a business and twelve did not list one clearly, which includes people who may intend to start. Slip counts and theme tags are our own coding of 24 handwritten slips translated from Swahili, and one slip can carry several themes. The panel and talks are described from the facilitators' account of the day. Names are left out on purpose.

If your organisation has hosted an Elimu+ cohort and you would like your caregivers at the next forum, message us on WhatsApp and we will add you.